Maintenance & Service


neosolutions has its own help desk hotline available around the clock. Our employees are trained and highly motivated and are at your disposal. You can reach them at: +49 1805 13 13 13.


Reaction Time 24/7

It does not matter whether it is the weekend, in the middle of the night, or a holiday, neosolutions is available to quickly help you with any and all of your questions. Regardless of whether your questions concern your software, hardware, or network, we are there for you 24/7.


1st, 2nd, und 3rd Level Support

Should there be a technical problem with your network, we guarantee you 1st, 2nd, and 3rd level support 24 hours a day, seven days a week.